Can I claim against my landlord for not doing repairs?
You may have options if your landlord has been told about necessary repairs and has not acted within a reasonable time. The route depends on the problem, the tenancy, the notice given to the landlord, the harm caused and where the property is located.
What landlords normally repair
Government guidance says landlords are normally responsible for the structure and exterior, heating and hot water, sanitary fittings, gas installations, electrical wiring and damage caused while attempting repairs. Different rules apply outside England.
Build a clear evidence file
- Photograph or film the problem with dates.
- Keep every email, message and repair reference.
- Record when the landlord or agent inspected.
- Keep medical evidence, damaged-property records and reasonable expense receipts where relevant.
- Write a short timeline showing when notice was given and what happened next.
Escalation before court
Report the problem to the landlord in writing. For hazards, mould or serious disrepair, the local council may inspect under the Housing Health and Safety Rating System. Keep paying rent unless a qualified adviser tells you that a lawful deduction process applies.
What a claim may depend on
A court will need evidence about responsibility, notice, reasonable repair time, causation and loss. A housing claim can also involve urgent safety or possession issues, so obtain specialist advice promptly if your home is unsafe or you face eviction.
Official information
Read the current GOV.UK repairs guidance. Then organise your facts and prepare a personalised case preview.
General information for England and Wales. Not legal advice. Check current official guidance and urgent deadlines before acting.